Melissa Kelly
Operations Executive
- 10+ years improving operational performance across executive search, consulting, and integration environments
- Expert in creating clarity and efficiency through streamlined workflows and structured processes
- Trusted operator who strengthens cross-functional delivery and aligns operations to strategic priorities
About
Melissa Kelly is the Operations Executive at ECB STAR Group, recognised for aligning client needs with operational excellence and creating clarity in fast-paced environments. With over a decade of experience in executive search, management consulting, and post-merger integration, she combines deep operational expertise with a master’s in occupational psychology to deliver structured, people-first solutions. Her approach strengthens processes, optimises performance, and enables confident decision-making at the highest level.
A collaborative and solutions-focused operator, Melissa drives efficiency through smarter workflows, clearer handoffs, and cross-functional partnerships that elevate the client experience. Known for transparent communication and proactive risk management, she ensures delivery is consistent, commercial, and aligned to strategic priorities—helping leaders make decisions that matter.